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How We Protect Your Account Data

Speed Blackjack, Starlight Princess, Counter-Strike 2, and QRIS wallet checks all create account records, and this Privacy Policy explains how we collect, use, store, and correct those records…

Account data scopeDANA and OVO recordsGoPay and QRIS logsCookie controls

Browse Our Lobby Read FAQ

4 Data Areas We Explain Clearly

mata62 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy starts with knowing what we record before you open an account, verify a wallet, or enter the lobby from Indonesia. We collect details you submit, device and login signals, payment reference data from DANA, OVO, GoPay, and QRIS, plus activity records linked to games

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such as Royal Fishing or Rocket Crash. If you connect from Medan, the same policy applies to your account path, but access still depends on local law and is available only where local law permits. We use these records to run your account, check transaction status,
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protect access, answer service questions, and meet lawful requests when they apply. We do not sell your account profile to outside ad brokers, and we keep retention tied to account, transaction, security, and legal needs.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

3 Ways To Ask About Privacy

A privacy question should reach the team that can act on your account, not a generic mailbox. We handle requests through live chat, WhatsApp, and email during 09:00-23:00 WIB, then route identity checks, correction requests, and cookie questions to the right queue. Please contact us from the phone number or email already tied to your account so we can match your request safely.

Team online

Live chat

Use the chat button after login when you need a quick privacy check on cookies, login alerts, or wallet records. We may ask for your username and recent DANA, OVO, GoPay, or QRIS reference.

WhatsApp help

Message our WhatsApp desk between 09:00-23:00 WIB for account data access or correction requests. Send only the details we request; never share your password, one-time code, or full wallet PIN.

Email request

Email is suited to deletion, retention, and detailed privacy questions because we can attach case numbers. Write from your registered address and include your username plus the device path where the issue appears.

DATA PRACTICE

6 Controls Behind This Policy

Clear privacy handling makes account opening easier because you know what happens after each step. We separate sign-up details, wallet references, game activity, cookies, and service conversations so each record is used…

Account details

When you open an account, we record the name, phone, email, username, and login credentials you provide. These details support access recovery, identity matching, wallet checks, and service messages connected to your account.

Payment references

DANA, OVO, GoPay, and QRIS transactions create reference numbers, status updates, timestamps, and account matching records. We use those records to confirm deposits, process withdrawals, investigate failed transfers, and answer privacy questions.

Device signals

We record device type, browser, IP address, session time, and security alerts when you access the lobby. These signals help detect unusual logins and protect games such as Speed Blackjack and Super Bingo.

Cookie choices

Cookies remember login sessions, language preference, and basic lobby settings. You can change browser cookie settings on your phone through Settings > Browser > Site Data, though some account functions may require session cookies.

Retention periods

We keep account, payment, and security records only for account operation, dispute handling, fraud checks, and legal duties that apply. When a record is no longer needed, we delete it or separate it from your profile.

Change requests

If your phone number, email, or wallet link is wrong, contact us before using the cashier again. We will verify you through registered contact details before correcting account data or closing old access paths.

7 Privacy Questions Before You Join

Before you open an account, you may want to know exactly what we collect and how to ask for changes later. These answers explain the privacy steps tied to sign-up, wallet checks, cookies, game records, and support requests. If your case involves a specific transaction, contact us with the reference number so we can trace it faster.

We collect the details you submit, including name, phone, email, username, password data, device signals, and login history. We also store wallet references when you use DANA, OVO, GoPay, or QRIS.

Payment records help us match deposits, verify withdrawals, trace failed transfers, answer account questions, and meet legal duties that apply. We keep reference numbers, timestamps, status results, and account-matching details.

Yes. Contact live chat, WhatsApp, or email from your registered contact detail and ask for account data access. We verify your identity first, then explain the records we can share.

Go to Account > Profile > Privacy to check current details, then contact support if a field cannot be changed there. We verify you through registered channels before updating sensitive account data.

Cookies may remember session status, language preference, and basic lobby settings. Game activity records, such as Speed Blackjack or Royal Fishing entries, are stored separately for account operation and security checks.

Retention depends on the record type. Account, payment, and security records are kept for account operation, dispute handling, fraud review, and legal duties, then deleted or separated when no longer needed.

Use email for deletion and detailed privacy concerns because we can assign a case number. Send your username from the registered address, but do not include passwords, wallet PINs, or one-time codes.

How We Protect Your Account Data

3 Ways To Ask About Privacy

Live chat

WhatsApp help

Email request

6 Controls Behind This Policy

Account details

Payment references

Device signals

Cookie choices

Retention periods

Change requests

7 Privacy Questions Before You Join

01 What data does mata62 collect when I open an account?

02 Why do you keep records from DANA, OVO, GoPay, and QRIS?

03 Can I ask to see the data linked to my account?

04 How do I correct my phone number or email?

05 Do cookies track my game choices in the lobby?

06 How long do you keep my account and payment data?

07 Who do I contact for a deletion or privacy concern?

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